For any questions about the data protection policies or any inquiries, please send an email to email@example.com .
Hereinafter, we wish to inform you on the scope of data collection, usage, and disclosure within the following products, software, and services.
tielsa offers products and services in the field of kitchen automation and control and understands your concerns related to using and sharing your data.
We might require access to certain data on your PC, tablet, mobile phone, or any other device in order to ensure a correct functionning of our software.
We respect your privacy rights. We would like to make sure that you understand which kind of data will be collected, how they will be used, and which measures we take to protect them.
Which data will be collected by tielsa?
Personal data are details and information related to your person that can be used to identify you.
We collect the personal data you put at our disposal on our website or through our products, such as your name, email address, or phone number.
- Intended use: tielsa uses the collected data in order to establich, implement, and process contractual agreements.
Some of the said data may also be used to improve our products and services or send you newsletters, should you have priorly given your explicit consent thereto.
- Transfer to third parties: tielsa reserves the right to put its clients' data at the disposal of its affiliated companies, partners, or other parties.
However, third-party service providers are contractually committed to tielsa and may solely use clients' data to process and conclude the required transactions or functions related to the contractual relations and products of tielsa.
The party receiving data from tielsa shall ensure adequate data protection in compliance with Regulation 95/46/EG.
- Criminal prosecution: in individual cases, tielsa will be entitled to put the collected data at the disposal of the competent authorities for criminal prosecution, danger prevention, fulfillment of the constitution protection authorities of their statutory tasks, and the enforcement of intellectual property rights.
- Approval proviso; data unsaleability: tielsa shall not disclose any data to any other than the aforementioned third parties without your prior approval thereto.
tielsa shall not sell any personal data of its clients or users of its websites.
Protection of personal data
tielsa's personnel, having access to your personal data, are trained in handling them and obliged to treat them properly and in accordance with the applicable rules and regulations.
Non-personal data is information that cannot be used to identify a given person.
The non-personal data collected by tielsa include, inter alia, information about tielsa products and installed functions, researched files and words, and the browser through which you accessed our website, the device, advertisement ID, the used mobile phone network (mobile operator), third-party software installed on your device as well the corresponding settings, rates of installations and uninstallations, language, technical parameters, device manufacturer, and security data (password, encryption level).
tielsa collects non-personal data and forwards them to its partners when you use its products or visit its websites. This is carried out by use of a standard cookie.
We collect log file information automatically (should you use our products or websites).
Should the data be categorized as personal, it will automatically be anonymized in order to delete personal information during or after its collection and will be saved in a database.
How will the collected data be used?
tielsa is entitled to use non-personal data to create anonymous data profiles and/or forward them to its partners. tielsa is entitled to store the said data for up to three years.
tielsa is entitled to forward non-personal or anonymous data to third-party suppliers in order to improve its products and the user's experience. Exclusively non-personal or anonymized data can be sold to third-party suppliers for commercial uses.
Cookies, Google Analytics
Rights and obligations
Rights to access, rectification, and deletion of personal data
As a user of our website, you have the right to request information from us about the data stored about you or your pseudonym. The said information can also be provided electronically upon request. You are furthermore entitled to request the deletion of the data that is dispensable in view of the fulfillment of the contract and object to the usage of the corresponding data, insofar as you have priorly agreed thereto (as upon subscribing to the newsletters).
Upgrade report and other feedback
Some tielsa products allow you to transfer important product and service-related feedback to your computer, tablet, mobile phone, or other devices, insofar as the latter are connected to the tielsa server.
If you no longer wish to receive newsletters, reports, or other feedback, you can unsubscribe at any time by following the instructions given in the said emails or newsletters themselves. Please keep in mind that our emails might contain useful or important information regarding the tielsa products you are using, including information about your licence number and the status of your orders or accounts.
Last reviewed: March 2015